Too little
Deliver the encouragement plan without hearing what the friend wants to say.
Notice when a person needs your presence rather than an efficient substitute.
A caring responsiveness to suffering, guided by respect for the person affected.
Compassion responds to suffering with respect for the person affected. Help with finding words or organizing practical support can free attention for someone. It becomes a poor substitute when the efficient response prevents their actual need from reaching you. Ask what would help and allow their answer to shape your presence.
Try a practice
A friend comes over after an audition that went badly. You have already asked for a list of ways to encourage a disappointed performer. The list is excellent at being a list. Your friend says, “Could I just tell you what happened?” You turn the screen away and listen. The tea cools a little; the conversation finally starts where your friend is.
The person can be heard without becoming a problem you must immediately solve. Assistance can then support what they welcome, such as drafting an ordinary message together or remembering a practical arrangement.
Deliver the encouragement plan without hearing what the friend wants to say.
Listen to their account, ask what support would help, and offer something within your capacity.
Assume you must be constantly available or responsible for restoring their confidence.
Respect includes the person’s preferences and your own limits. A quiet conversation may help without resolving the disappointment, and practical assistance may be welcome when it is chosen together.
Use a draft to get past your own awkwardness, then speak in words you understand and mean.
Ask before turning another person’s difficulty into material for a tool or a public account.
Attentiveness notices the request to be heard; Compassion gives the suffering behind it weight in your response.
Temperance can check the appetite to deliver a neat solution and feel finished.
A counterfeit of Compassion is an elaborate sympathetic performance that leaves no space for the other person. A brief welcome for their own account can be more responsive than polished reassurance.
Recall a low-stakes occasion when someone wanted support. Write one question that would have helped you understand what they wanted. You may use a fictional situation; contacting anyone or sharing their story is unnecessary.
The situations on these pages are illustrative. These pages offer ideas for reflection and character practice, not professional advice. Choose practices suited to your circumstances and abilities. You may adapt, pause, or skip an exercise; putting yourself or someone else at risk is not proof of virtue.
About these practicesRead these passages in their original settings through the source links.
He struggles toward a union with her inner life, divining her feelings, anticipating her desires, understanding her limits as manfully as he can, and yet inadequately, too; for he is also afflicted with some blindness, even here.
William James, Talks to Teachers on Psychology; and to Students on Some of Life’s Ideals
III. What Makes a Life Significant · excerpt
James describes Jack trying to understand Jill while remaining aware of his imperfect understanding. Caring attention seeks a person’s experience without claiming complete access to it.
The beneficent mind is that which shows us the want (swārtha) of another self to be the inherent want (nihitārtha) of our own self; that which shows that our joy consists in the varied aiming of our many-sided powers in the work of humanity.
Rabindranath Tagore, Sadhana: The Realisation of Life
Realisation in Action · excerpt ·
English rendering: Surendra Nath Tagore (preface credit for “Realisation in Action”).
In “Realisation in Action,” another person’s need becomes part of one’s own concern. The theological setting is retained; the passage does not authorize deciding someone else’s needs for them.
To explain in words takes time and a just and patient hearing; and in the critical epochs of a close relation, patience and justice are not qualities on which we can rely.
Robert Louis Stevenson, Virginibus Puerisque and Other Papers
IV.—Truth of Intercourse · excerpt
Stevenson writes about understanding in close relationships. A person explaining a difficult experience may need a patient hearing before an answer.
There is, however, a certain comfort in the assumption I have often encountered that wherever one's judgment might place the justice of a given situation, it is understood that one's sympathy is not alienated by wrongdoing, and that through this sympathy one is still subject to vicarious suffering.
Jane Addams, Twenty Years at Hull-House with Autobiographical Notes
Chapter X · excerpt
Addams distinguishes a judgment about wrongdoing from the abandonment of sympathy. Understanding a person’s suffering need not require endorsing every action.
Of the truth of this I was convinced, but to know that a feeling would make me happy if I had it, did not give me the feeling.
John Stuart Mill, Autobiography
Chapter V — Crisis in My Mental History. One Stage Onward · excerpt
Mill distinguishes recognizing the value of sympathetic feeling from actually experiencing it. This autobiographical passage does not offer a treatment; it questions the sufficiency of an abstract answer.
I wish that friendship should have feet, as well as eyes and eloquence. It must plant itself on the ground, before it vaults over the moon.
Ralph Waldo Emerson, Friendship
Friendship · excerpt
Emerson asks friendship to become concrete. Eloquence about care gains meaning through an action suited to the person and occasion.
If you say that this is absurd, and that we cannot be in love with everyone at once, I merely point out to you that, as a matter of fact, certain persons do exist with an enormous capacity for friendship and for taking delight in other people's lives; and that such persons know more of truth than if their hearts were not so big.
William James, Talks to Teachers on Psychology; and to Students on Some of Life’s Ideals
III. What Makes a Life Significant · excerpt
James argues that an enlarged capacity for friendship can reveal more of other lives. The claim values receptive understanding rather than a confident plan for someone else.
Choose this approved collection as an optional workbook program, or select individual virtues in My Virtues.