Too little
Blunt spectacle: make the colleague’s embarrassment the memorable part of the correction.
Address a public disagreement without making another person's humiliation part of the performance.
Sensitivity in expressing truth while preserving another person’s dignity.
Tact gives a necessary truth a manner that preserves another person’s dignity. A disagreement can remain public and clear while its expression avoids turning someone into entertainment. Sensitivity to timing and words helps the issue stay intelligible.
Try a practice
At an outdoor rehearsal, a feedback loudspeaker points directly at a colleague’s face. You swivel it toward the shared script stand and explain the missed cue. The loudspeaker seems disappointed that the scenery cannot blush. The correction still reaches the room.
An invented illustrative scene.
A considerate correction leaves the person more able to engage with the issue. It also gives the audience a better subject than humiliation: what happened, what needs clarification and what can change. Tact serves truthful communication instead of dressing evasion in pleasant words.
You can disagree firmly without providing a degrading spectacle. Sometimes a brief public correction matters because the error was public; sometimes a private exchange fits better. Tact considers the people and the necessary scope rather than following one rule about publicity.
Blunt spectacle: make the colleague’s embarrassment the memorable part of the correction.
Dignified truth: name the missed cue and the needed change without ridiculing the person.
Polite evasion: praise the colleague so vaguely that the actual correction cannot be understood. The agreeable tone prevents repair.
If the mistake misleads the audience, clarity may require a public correction. If the detail is private or irrelevant, publicity may only enlarge the humiliation. The setting changes the fitting manner.
An imagined guest contests another speaker’s account by stating the disputed fact and its significance. They need not mock a voice, appearance or background to make the objection firm.
Point to the timing in the shared script rather than labeling the performer careless.
Choose words that explain what you mean before expecting someone to accept criticism.
Sincerity expresses the actual intention; Tact chooses a truthful manner attentive to another’s dignity.
Discretion judges which details belong; Tact judges how and when the appropriate truth is expressed.
Flattery that hides a needed correction counterfeits Tact. Say what needs to change in terms the person can understand, while retaining respect.
A witty insult is a counterfeit of Tact when the audience’s laughter purchases the other person’s humiliation. An apt joke can concern the situation without making dignity its price.
Revise a fictional low-stakes disagreement so the necessary point remains clear and a degrading phrase is removed. You need not contact or confront anyone.
Check that the revised version still communicates the issue. Courtesy has not helped if the reader must guess what matters.
Do not make a practice of confronting a hostile person. Tact does not require enduring harassment, suppressing a necessary objection or concealing harm.
Do not make a practice of confronting a hostile person. Tact does not require enduring harassment, suppressing a necessary objection or concealing harm.
These pages offer ideas for reflection and character practice, not professional advice. Choose practices suited to your circumstances and abilities. You may adapt, pause, or skip an exercise; putting yourself or someone else at risk is not proof of virtue.
About these practicesSeven readings, one for each day. All remain available here. Historical arguments and fictional dialogue are identified in their source notes.
Civility is beauty of behaviour. It requires for its perfection patience, self-control, and an environment of leisure. For genuine courtesy is a creation, like pictures, like music. It is a harmonious blending of voice, gesture and movement, words and action, in which generosity of conduct is expressed. It reveals the man himself and has no ulterior purpose.
Rabindranath Tagore · Creative Unity
(zero-based); exact span 0–360
Rabindranath Tagore · Preserved Project Gutenberg digital transcription of the linked historical English work; no first-print collation asserted
Tagore treats courtesy as a creation joining voice, gesture, words, and action. His ideal offers a positive account of how a clear correction might preserve dignity; it is more than selecting an agreeable phrase.
… Less than formerly; but so long as this sort of truth-worship has the sanction of a public that can often understand nothing in a controversy except personal sarcasm or slanderous ridicule, it is likely to continue. …
George Eliot · Impressions of Theophrastus Such
(zero-based); exact span 505–720
Theophrastus, reflective fictional narrator · Preserved Project Gutenberg digital transcription of the linked historical English work; no first-print collation asserted
Theophrastus criticizes public controversy understood mainly through sarcasm and ridicule. Truth can retain its subject while declining the humiliating spectacle that draws attention away from it.
I think the lady discovered both generosity, and a just way of thinking, in this rebuke which she gave her lover; and I have sometimes imagined, that the uncommon strain of courtesy, which through life regulated the actions and behaviour of my friend towards all of womankind indiscriminately, owed its happy origin to this seasonable lesson from the lips of his lamented mistress.
Charles Lamb · Essays of Elia and Last Essays
(zero-based); exact span 0–381
Elia, essay persona · The Works of Charles and Mary Lamb, volume II, Elia and The Last Essays of Elia; E. V. Lucas edited edition. Select Charles’s essay text, not Lucas’s notes.
Elia credits a woman’s rebuke with changing a friend’s courtesy toward women generally. The essay’s courtly assumptions belong to its period; the useful feature is a correction that reaches behavior beyond the favored person.
… A sort of individual taste appeared in the arrangement of the furniture (this is not the place for imitation) and a kindness in their desire to oblige. How superior to the apish politeness of the towns! where the people, affecting to be well bred, fatigue with their endless ceremony.
Mary Wollstonecraft · Letters Written During a Short Residence in Sweden, Norway, and Denmark
(zero-based); exact span 344–628
Mary Wollstonecraft · Preserved Project Gutenberg digital transcription of the linked historical English work; no first-print collation asserted
Wollstonecraft contrasts a desire to oblige with exhausting ceremony. Her class comparison is not adopted here; the practical question is whether a considerate form helps the other person or merely displays one’s own manners.
… He’s no right to take away my character. My character is the same to me as any lady’s.
George Bernard Shaw · Pygmalion
(zero-based); exact span 62–148
Eliza (the Flower Girl), fictional character · Preserved Project Gutenberg digital transcription of the linked historical English work; no first-print collation asserted
Eliza insists that her character matters as much as a lady’s. Her dramatic protest makes the recipient’s dignity independent of status, a necessary consideration when someone with a public platform corrects another person.
… To Pepys I think I have been amply just; to the others, to Burns, Thoreau, Whitman, Charles of Orleans, even Villon, I have found myself in the retrospect ever too grudging of praise, ever too disrespectful in manner. …
Robert Louis Stevenson · Familiar Studies of Men and Books
(zero-based); exact span 195–412
Robert Louis Stevenson · Preserved Project Gutenberg digital transcription of the linked historical English work; no first-print collation asserted
Stevenson revisits his own critical tone as well as his judgments. Tact does not require withdrawing every criticism; it can require finding a manner proportionate to the work and the person.
… He admired his wife’s tact and kindness with crude young people; she taught them so much without seeming to be instructing. …
Willa Cather · The Song of the Lark
(zero-based); exact span 600–723
Fictional narrator · Preserved Project Gutenberg digital transcription of the linked historical English work; no first-print collation asserted
The narrator reports Harsanyi’s admiration for his wife’s teaching. The description of pupils as crude is his era’s framing, not the article’s label; the narrower possibility is instruction that need not humiliate its learner.
Choose this approved collection as an optional workbook program, or select individual virtues in My Virtues.